Aussies in limbo over AirAsia X flights

first_imgAustralians who have booked flights to Europe and India with AirAsia X may be unsure of their actual flight plans for months due to suspended routes. The airline has told customers that they will be contacted at least two months prior to their departure date but for some that could be many months away. “Everything needs to be done in batches according to flight date and we cannot skip between different dates as it would be more time consuming,” said a spokesperson for the airline. Customers will be contacted via email and offered a full refund, re-routing to another AirAsia X destination or a move to an alternative carrier where available.The airline has also attempted to block-book seats on other airlines.The withdrawal of AirAsia X services to Europe and India was announced in January, citing an unbalanced global economy, excessive fuel costs and high taxes. Source = e-Travel Blackboard: P.Tlast_img read more